Replacement AirPods Max Ear Cushions Now Arriving to Customers (2024)

FAQs

How to get AirPods Max replaced? ›

If your replacement AirPod still doesn't connect, try a factory reset of the AirPods: Disconnect the AirPods from your mobile device. Put your AirPods in the case and leave it closed for at least 30 seconds. Open the charging case.

Clean the cushions and headband of your AirPods Max

In a clean container, mix 1 tsp. (5 mL) of liquid laundry detergent into 1 cup (250 mL) of water. Remove the cushions from the ear cups. When you clean the headband, hold your AirPods Max upside down to prevent liquid from flowing into the headband attachment point.

Apple was recently sued for a “defect” in the AirPods Max headphones called “condensation death,” which allegedly allowed moisture to collect inside the ear cups and disrupt the product's performance. While the lawsuit didn't mention ear infections, Dr.

Apple will repair or replace AirPods that have a manufacturing defect for free within the one-year warranty, or for $29 USD for accidental damage if you bought AppleCare+.

Yes, you can use the AirPods Pro without their eartips. You'll still hear your music, podcasts, or phone calls, and you'll still be able to talk to Siri.

Just like with trading in old iPhones and iPads, you can also send your AirPods in to Apple directly through their Trade In/GiveBack program. You can get started on Apple's website by choosing AirPods.

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following: Your AirPods, Beats earphones, or Beats headphones.

According to well-connected Bloomberg reporter Mark Gurman, Apple will introduce a new version of the AirPods Max in late 2024. Here's what we expect from the new version of Apple's premium over-ear headphones, followed by some potential features that we hope to see but are still unconfirmed for AirPods Max 2.

How to connect new AirPods Max? ›

Make sure that Bluetooth is on. Press and hold the noise control button on your AirPods Max until the status light flashes white. Click Connect next to your AirPods Max in the Nearby Devices list.

Take the ‌AirPods Max‌ out of the case. Unbox the new ear cushions from Apple. Grasp the right ear cushion in your hand and pull upwards with a firm but gentle motion to remove the existing cushion. Repeat for the left side.

AirPods Pro and AirPods (3rd generation) are sweat and water resistant, but they are not waterproof or sweatproof. They aren't designed for use in water sports like swimming, or for showering.

The AirPods Max have had a successful three-year run thus far.

The problem with the AirPods Max is that they don't have any water or dust resistance, which means it's incredibly easy for condensation to slip in and damage the internal components.

In the case of AirPods Max, which are made entirely of metal, are more prone to condensation. Condensation issues are common amongst headphones.

AirPods Pro (left, right or both) with a confirmed issue will be replaced. The AirPods Pro case is not affected and will not be replaced. Find an Apple Authorized Service Provider. Make an appointment at an Apple Retail Store.

Apple or an Apple Authorized Service Provider will service the affected AirPods Pro (left, right or both), free of charge.

The Apple Limited Warranty covers your AirPods and the accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.

You can change the ear tips on your AirPod Pro earbuds to clean or replace them. Every set of AirPods Pro comes with three sets of ear tips, each a different size.

Is it possible to replace headphone cushions? ›

The pads on the earcups of your headphones can be replaced if they wear down over time. Find out how to attach a new set of ear cushions to your headset to ensure the best acoustic seal and comfort. Press the edge of the new cushions against the edge of the earcups until you hear and feel a snap.